Privacy Policy

Last updated: November 4, 2024

This Privacy Policy describes DataTide’s policies and procedures on the collection, use, and disclosure of Your information when You use our services. It informs You about Your privacy rights and how the law protects You.

By using our services, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capitalization have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our services or parts of our services.
  • Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to DataTide, [your business address], California, United States.
  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website.
  • Country refers to: California, United States.
  • Device means any device that can access the services, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Services refer to the Website and any other services provided by DataTide.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company, referring to third-party companies or individuals employed by the Company to facilitate the services.
  • Usage Data refers to data collected automatically, either generated by using the services or from the services’ infrastructure.
  • Website refers to DataTide, accessible from https://datatide.io.
  • You means the individual accessing or using the services, or the company, or other legal entity on behalf of which such individual is accessing or using the services.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our services, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Usage Data
  • Contact Information: Name, email address, and phone number.
  • Account Information: Username and password.
  • Payment Information: Billing details if you make purchases through our services.

Usage Data

Usage Data is collected automatically when using our services.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our services that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our services or when You access the services by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our services and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and improve and analyze our services. The technologies we use may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on Your device. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some parts of our services.
  • Web Beacons: Certain sections of our services and our emails may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

We use both session and persistent cookies for the purposes set out below:

  • Necessary / Essential Cookies: These cookies are essential to provide You with services available through our website and to enable You to use some of its features.
  • Cookies Policy / Notice Acceptance Cookies: These cookies identify if users have accepted the use of cookies on the website.
  • Functionality Cookies: These cookies allow us to remember choices You make when You use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our services, including to monitor usage.
  • To manage Your account: To manage Your registration as a user of the services.
  • For the performance of a contract: To fulfill any purchase contract or other contract with Us through the services.
  • To contact You: Via email, phone, or other electronic communication regarding updates or information related to our services.
  • To provide You with news, special offers, and general information about other products, services, and events unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of some or all of our assets.
  • For other purposes: Such as data analysis, identifying usage trends, and improving our services.

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our services, to contact You.
  • For business transfers: In connection with any merger, sale of Company assets, financing, or acquisition of all or a portion of our business.
  • With Affiliates: Requiring those affiliates to honor this Privacy Policy.
  • With business partners: To offer You certain products, services, or promotions.
  • With other users: When You share personal information or interact in public areas.
  • With Your consent: For any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request assistance in deleting the Personal Data that we have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation or protect the rights and safety of the Company.

Security of Your Personal Data

The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We strive to use commercially acceptable means to protect Your Personal Data, but we cannot guarantee its absolute security.

Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Our services may contain links to other websites not operated by us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: